THE EFFECTS OF PERCEIVED USEFULNESS AND SATISFACTION ON ACCEPTANCE OF PROCUREMENT PRACTICES

Abstract

This study investigated the influence of perceive usefulness and satisfaction on procurement practices. The study had three specific objectives comprising of: 1. to determine the relationship between perceived usefulness and acceptance of procurement practices; 2. to investigate the relationship between satisfaction and acceptance of procurement practices; and 3. to examine the extent to which perceived usefulness interact with satisfaction to predict acceptance of procurement practices. Some hypotheses were developed which informed the adoption and utilization of a quantitative approach to research by conducting a survey with 300 respondents. Questionnaires on a Likert scale were used to collect responses from respondents. The results were analyzed using bivariate correlation and regressions to determine the level of influence of perceive usefulness and satisfaction on procurement practices. The study found that perceive usefulness accounted for the procurement practices suggesting that firms engage in good procurement practice if they think it has some benefits. Similarly, satisfaction also was found to explaining the practices of procurement. The study conclude that good procurement practices will adopted and implemented only when organizations think it is useful and provides some level of satisfaction.