AN ASSESSMENT OF HUMAN RESOURCE MANAGEMENT PRACTICE IN THE GHANA HEALTH SERVICE INSTITUTIONS WITHIN THE WA MUNICIPALITY

Abstract

Human resource management is of great significance in making institution and organisations successful. Therefore activities regarding the human resource should not be done on adhoc basis but should be planned, documented and implemented as well. It is the problem of ad hoc human resource management that has inspired this study to assess the human resource management practice in the Ghana Health Service Institutions within the Wa Municipality. This study employed the descriptive research design while adapting both the qualitative and quantitative methods. Both primary and secondary data sources were used. The tools employed to collect primary data on a “one-off” basis were the survey and interview. The study revealed that, GHS had a lot of set goals and objectives but were not able to achieve the objectives because there are still health facilities without the required number of personnel. They had in-service training, orientation and general training programmes for their staff. The study also revealed that, health workers had job satisfaction regardless of whether they felt motivated or not. Employee relations were generally satisfactory but the level of satisfaction varied from issue to issue. Based on the findings of this study, it can be concluded that, GHS as an institution within the Wa Municipality is a well-structured institution whose practices are largely planned even though some plans are not documented. In addressing the problems of ad hoc HRM Practices related to HRM should be properly planned, documented and implemented according to laid down plans and procedures.