THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON EMPLOYEE RETENTION: PERCEPTIONS FROM A HEALTHCARE FACILITY IN NORTHERN GHANA

Abstract

Background: In a knowledge-based economy, developing the skills of employees is an essential part of an organization's competitiveness. Therefore, it is imperative that organisations take appropriate measures to retain efficient and effective employees. The paper examines the impact of Human Resource Management (HRM) practices on employee retention in the Tamale metropolis in the Northern Region of Ghana. Materials and Methods: We retrieved and analyzed valid data from 60 healthcare workers solicited using a self-administered structured questionnaire at the Tamale Teaching Hospital (TTH) in the Tamale Metropolis. The results of our analysis were tabulated in the form of frequencies and percentages since our data were categorical. Results:The results indicated that HRM practices influence employee retention in healthcare facilities and that career advancement exerts the strongest influence on employee retention at the facility, while work-life balance exerts the least. Conclusion: Our study concludes that HRM practices influence employee retention in healthcare facilities, and that career advancement exerts the strongest influence on employee retention at the facility. We recommend prioritizing effective HRM practices that inspire organizational responsibility and loyalty in the healthcare facility.