AN ASSESSMENT OF THE EFFECT OF IN- SERVICE TRAINING ON THE PERFORMANCE OF HEALTH CARE WORKERS IN THE WA WEST DISTRICT HOSPITAL, WECHIAU IN THE UPPER WEST REGION OF GHANA

Abstract

The study sought to assess ‘the Effect of in- Service Training on the Performance of Health Care Workers in Wa West District Hospital, Wechiau in the Upper West Region of Ghana. Primary and secondary data were utilized for the study. Semi-structured questionnaire, focus group discussions and in-depth interviews were used to collect data. It was found that, majority of health care workers, nurses/ midwives in particular have received one form of in- service training or the other. It was also found that, there is a much impact of in- service training on the performance of health care workers. Further, findings on the effects of in-service training on health care workers revealed that, the impacts of in- service training on the performance of heath care workers is effective. The study also revealed that, public perception with regards to nurses/midwives productiveness, responsiveness and effectiveness and interpersonal relationship is generally moderate. It is recommended that more in-service training programmes should be organize for health care workers in order to boost their performance.