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ASSESSING CONFLICT MANAGEMENT PRACTICES IN SENIOR HIGH SCHOOLS: A CASE STUDY OF SELECTED SENIOR HIGH SCHOOLS IN THE WESTERN PART OF SAVANNAH REGION OF GHANA

2025-07-10T10:26:00Z

Title: ASSESSING CONFLICT MANAGEMENT PRACTICES IN SENIOR HIGH SCHOOLS: A CASE STUDY OF SELECTED SENIOR HIGH SCHOOLS IN THE WESTERN PART OF SAVANNAH REGION OF GHANA Authors: SAKARA, B. A-H Abstract: While many studies have investigated the causative factors of school conflicts, less academic attention has been paid to school conflict resolution practices. This study addresses this gap by investigating the various conflict resolution practices in senior high schools located in the western part of the Savannah Region. The Study specifically aimed to identify the conflict management strategies adopted by schools, their perceived effectiveness, embedded challenges, and the influence of cultural factors on school conflict resolution. A mixed methods approach was adopted and a total number of 372 participants, involving teachers, students, and school management were recruited to participate in the study. While the students and teachers were chosen through stratified and simple random sampling techniques, the school management was selected through expert purposive sampling. Questionnaires and interview guides were used to gather primary data and these were analysed using simple descriptive statistics and inductive thematic analysis. The study found that mediation, sanctions, restoration, reconciliation, and forgiveness were the commonest strategies employed in managing school conflicts in the study area. It also found that these were largely perceived to be effective as they were able to resolve conflicts as well as restore peace although there were concerns about their inclusivity and cultural sensitivity. The study also identified challenges of lack of conflict resolution skills, training, financial resources, and dealing with diversified individuals. It was also found that cultural factors such as respect for authority, the traditional peace practices of reconciliation, forgiveness, and restorative justice have a positive impact on resolving school conflicts, promoting a sense of collectivism and communalism among students and staff both engender and frustrate school conflict management processes. The study therefore recommended that school management should train conflict resolution experts, make conflict management processes inclusive, transparent and fair and also leverage on engendering cultural practices to build sustainable peace structures Description: MASTER OF COMMERCE IN HUMAN RESOURCE MANAGEMENT

THE IMPACT OF EMPLOYEE’S APPRAISAL ON JOB PERFORMANCE: A CASE STUDY OF GHANA EDUCATION SERVICE EMPLOYEES IN THE NORTH EAST GONJA DISTRICT

2023-11-09T10:20:24Z

Title: THE IMPACT OF EMPLOYEE’S APPRAISAL ON JOB PERFORMANCE: A CASE STUDY OF GHANA EDUCATION SERVICE EMPLOYEES IN THE NORTH EAST GONJA DISTRICT Authors: Sambique, A. Abstract: The need to enhance the quality of educational outcomes heightened the need for effective performance appraisal system for teachers especially in basic schools. Despite the tremendous relevance of performance appraisal, rarely has there been any study on the effect of performance appraisal on job performance of employees in the educational sector. This study examined the impact of employee’s appraisal on job Performance: a case study of Ghana Education Services employees in the North East Gonja District of the Savannah Region. The objectives of the study were to identify the factors influencing performance of teachers in basic schools, to examine the effect of perception of performance appraisal system on the performance of teachers in basic schools, and to identify and rank the challenges that constrain performance appraisal systems for teachers in basic schools. In all, a total of 161 teachers in 59 basic schools was sampled. The gathered responses were analyzed using Factor Analysis, linear multiple regression and Kendall’s Coefficient of Concordance. The results of the study in terms of the factors influencing performance of teachers in basic schools, rater accuracy, motivation, informational factors and other control variables such as age, educational status and experience of teachers in basic schools were found to be significant. Also, with regards to the effect of perception of performance appraisal system on the performance of teachers in basic schools, the study found that the perception regarding rater accuracy, motivation, informational factors, age, experience, and gender to be significant. In terms of the challenges militating effective performance appraisal systems of teachers in basic schools, the study found that the challenges in order of importance include appraisers not discussing reports on assessments with teachers; inadequate logistics, the halo effect and circuit supervisor position being lobbied; they do not also undergo training. The study recommends organizations to encourage more communication between management staff and their subordinate discussing feedback on teachers’ assessment. Description: MASTER OF COMMERCE IN HUMAN RESOURCE MANAGEMENT

AN EXAMINATION OF MANAGERIAL CHALLENGES CONFRONTING MEDIUM SCALE ENTERPRISES IN THE SAGNARIGU MUNICIPALITY OF NORTHERN REGION

2023-06-07T09:04:00Z

Title: AN EXAMINATION OF MANAGERIAL CHALLENGES CONFRONTING MEDIUM SCALE ENTERPRISES IN THE SAGNARIGU MUNICIPALITY OF NORTHERN REGION Authors: Issaka, A. V. Abstract: SMEs are important in Ghana since they are the main forces behind methods for generating income. In terms of providing cash and jobs, SMEs are crucial to a nation's industrial development. The study was carried out to assess managerial challenges confronting small and medium scale enterprises in the Sagnarigu Municipality in the Northern Region of Ghana. A descriptive survey design was employed. A total of 50 respondents, including managers and other staff were included in the sample. Data was collected using two main instruments (questionnaires and interviews), and was then analyzed using the Statistical Package for Social Sciences (SPSS). The results of the study revealed that a number of SMEs in the Sagnarigu Municipality use one or more management techniques at work. The owners of SMEs face similar difficulties, such as inadequate managerial skills, a lack of network, a shortage of competent workers, and financial constraints, in addition to significant labor turnover. The primary detrimental effects of management or SMEs' issues were revealed to be the collapse of SMEs and a rise in operational costs. Finally, bonuses are the most overt incentive scheme used by leadership at their workplace. Based on the result, the following were recommended: government and other NGOs should support SMEs in diverse ways, training on how to manage business such as giving them knowledge on how to handle business capital,manage expenditure, and also planning and budgeting should be organized for management of SMEs. That apart, the owners of SMEs should organize in-service training for their workers. Description: MASTER OF COMMERCE IN HUMAN RESOURCE MANAGEMENT

ASSESSING THE EFFECTS OF MOTIVATION ON EMPLOYEES’ PRODUCTIVITY IN THE MMDAs: A CASE STUDY OF FIVE SELECTED MMDAs IN THE NORTHERN REGION

2023-04-28T10:17:52Z

Title: ASSESSING THE EFFECTS OF MOTIVATION ON EMPLOYEES’ PRODUCTIVITY IN THE MMDAs: A CASE STUDY OF FIVE SELECTED MMDAs IN THE NORTHERN REGION Authors: Aditanga, V. Abstract: High productivity in the MMDAs cannot be materialized if the current labour force agitation in the past and current government cutting across various labour unions for a common demand of better condition of services such as salaries increment, payment of entailment arrears, transfer grants allowances, undue delay in promoting qualified staff and failure to pay staff tier 2 benefits are not adequately addressed. The research soughtto investigate “The impact of Motivation on Employees Performance in MMDAs in Northern Ghana. A descriptive survey design was used for the study. A sample size of 63 respondents was obtained using purposive sampling Technique. Questionnaires and interviews were used to gather data, and analysis was done using Statistical Package for Social Sciences (SPSS), and content analysis for qualitative aspects. The findings revealed that several factors contribute to MMDAs inability to motivate their workers. These factors are: shortage of resources, organization policy and lack of management willingness among others. The relationships between Job Performance, Incentive-Based Motivation, Recognition and Rewards and Attitude motivation using Spearman’s correlation coefficient show that there was a strong positive correlation between job performance and Incentive-Based Motivation (r = 0.724, p < 0.05). The results revealed that the three elements namely incentive-based motivation, recognition and rewards and attitude motivation explained about 58% of the variance in job performance. Based on the results, the following were recommended: The organization must create motivating reward systems in order to improve the performance of its employees. Both financial and non- financial motivation packages are very important in improving employee and organizational performance. It is proposed that Management of MMDAs should put measures in place to ensure that the working conditions of employees are improved to bring out the best in them. Management of MMDAs must also ensure that factors which mitigate the implementation of motivation are carefully dealt with to open door for their workers to be fully motivated to put in their best at the work place. Description: MASTERS OF COMMERCE IN HUMAN RESOURCE MANAGEMENT