EFFECTS OF TRAINING IN IMPROVING JUNIOR STAFF PERFORMANCE IN TAMALE TECHNICAL UNIVERSITY IN THE SAGNERIGU MUNICIPALITY

Abstract

This study examines the effects of training in improving junior staff performance in Tamale Technical University (TaTU). The study employed a quantitative research design. The sampling strategy used was stratified random sampling. This approach involved dividing the junior staff population into different strata based on relevant characteristics such as department, job role, and experience level. A random sample was then drawn from each stratum to ensure representation across these categories. A total of 268 junior staff members were surveyed. A questionnaire was designed to capture data on various training factors related to staff performance metrics such as productivity, attendance, and work quality. The data collected through the questionnaires were analyzed using regression analysis. Training needs assessment was found to have a positive impact on training outcomes. Training design shows a positive but not significant relationship with training outcomes. Training delivery style has a negative impact on training outcomes. Training evaluation has a small positive impact on training outcomes, but this effect is not statistically significant. These findings provide insights into the relative importance of various training factors in influencing performance outcomes at TaTU. It is recommended that the HR Department and Training Coordinators of TaTU conduct comprehensive and frequent training needs assessments to better identify skill gaps, and design, deliver and evaluate training programmes.